Privacy Policy

This Privacy Policy outlines how Rigid Grid Technologies Pte. Ltd. (“we”, “our”, or “us”) collects, uses, stores, and discloses personal data obtained through our website at https://rigidgridtechnologies.com/. By continuing to browse or interact with this site, you consent to the terms described below.

Scope

This policy applies exclusively to personal data collected through our website. It does not extend to offline interactions, third-party websites, or platforms we do not control.

What Is Personal Data

Personal data refers to any data about an individual who can be identified from that data alone or together with other accessible information. This includes names, contact details, device identifiers, and other information submitted or collected through the site.

Information We Collect

We may collect the following types of personal data:

  • Information you provide voluntarily, such as your name, email address, or contact number
  • Technical data including your IP address, browser type, operating system, and referring pages
  • Usage data such as the pages you visit, duration of visits, and interaction history
  • Any personal information shared in direct communication with us

How We Collect Data

Personal data is collected in the following ways:

  • When you complete forms or send enquiries via our website
  • Automatically through cookies and similar technologies
  • From third-party service providers supporting our web infrastructure

Why We Collect and Use Personal Data

We collect and use personal data to:

  • Respond to messages, queries, or contact requests
  • Deliver website functionality and improve user experience
  • Maintain site security and analyse usage trends
  • Comply with legal and regulatory obligations
  • Fulfil obligations arising from any service engagement

Consent to Processing

Under Singapore’s Personal Data Protection Act 2012 (PDPA), your consent is required before we collect, use, or disclose your personal data. Where the data is necessary for fulfilling a contractual obligation or responding to your request, consent is deemed to be provided.

You may withdraw consent at any time by contacting us using the details below. Please note that withdrawing consent may affect our ability to communicate with or provide services to you.

Data Storage and Security

We implement reasonable technical and organisational safeguards to protect your data against loss, misuse, or unauthorised access. These measures include:

  • Restricted access to authorised personnel only
  • Secure servers and encrypted data transmission
  • Regular audits and reviews of security protocols

Personal data is retained only for as long as required to fulfil its purpose or meet legal obligations. Thereafter, data will be deleted or anonymised.

Disclosure and Third-Party Access

We do not sell or trade personal data. However, we may disclose it to:

  • Service providers assisting with hosting, analytics, or communication tools
  • Legal or regulatory authorities where required by law

All third-party partners are required to maintain equivalent data protection standards and must not use personal data for unauthorised purposes.

International Transfers

Where data must be transferred outside Singapore (e.g. for cloud hosting or backup), we ensure that:

  • The receiving jurisdiction offers comparable protection under its laws, or
  • Contractual safeguards are implemented to ensure continued protection of your data

Your Rights

You have the right to:

  • Request access to your personal data
  • Correct any inaccurate or outdated information
  • Withdraw consent for continued use or disclosure
  • Request information about data use or disclosure over the past 12 months

To exercise any of these rights, please contact us at contact@rigidgridtechnologies.com.

External Links

Our website may include links to external websites. We are not responsible for their content, security, or privacy practices. You should review their policies before submitting personal data.

Changes to This Policy

This policy may be amended from time to time. Any changes will be posted on this page. Continued use of our website after updates constitutes your acceptance of the revised policy.

Contact Us

For questions about this Privacy Policy or to submit a request relating to your personal data, please contact: